Privacy policy

Effective Date: 28th November 2023

Lavender Hills is committed to safeguarding the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect:

   • Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.
   • Non-Personal Information: We may also gather non-personal information, such as browser type, IP address, and browsing patterns, to enhance your experience and improve our services.
     
     

2. How We Use Your Information:

   • Personalization: We use your information to personalize your experience, including processing orders, providing customer support, and tailoring our communications to your preferences.
   • Communication: We may use your contact information to send updates, promotions, and other relevant content. You can opt-out of these communications at any time.
   • Analytics: Non-personal information helps us analyze website traffic and improve our site's functionality.
     
     

3. Information Sharing:

   • Third-Party Service Providers: We may share your information with trusted third-party service providers to facilitate services such as payment processing, shipping, and marketing.
   • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.
     
     

4. Security:

   • We implement reasonable security measures to protect your information. However, no online platform can guarantee absolute security. Please be mindful of sharing sensitive information.
     
     

5. Cookies:

   • We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may impact certain features of our site.
     
     

6. Links to Third-Party Sites:

   • Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
     
     

7. Changes to This Privacy Policy:

   • We reserve the right to update this Privacy Policy. Any changes will be effective upon posting on our website. Please check this page periodically for updates.
     
     

8. Contact Us:

   • If you have any questions or concerns about our Privacy Policy, please contact us at debbypirso@rogers.com.

By using our website and services, you agree to the terms outlined in this Privacy Policy. Your privacy is important to us, and we appreciate the trust you place in Lavender Hills.